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Product Returns Policy

 

We are committed to providing excellent customer service and quality products. Customer may return the Product within 30 days of delivery (from the date shown on the delivery confirmation receipt) and obtain a refund or store credit, excluding custom duties, shipping and handling charges. 

 

Please note we do not give refunds or store credits if:

- You simply change your mind or make a wrong decision.

- There is any evidence of physical damage to the product, which automatically voids any warranty covering the supplied product.

To qualify for this, Customer must return the Product, including all documentation and accessories, intact and in its original packaging, undamaged and unused, to:

Quality Wallets Australia

PO BOX 2142

Templestowe Heights, 3107

Victoria, Australia

It is the full responsibility of the Customer to pay and organise shipping of the returned product. Shipping and handling charges associated with the return will not be refunded or added to the store credit.

 Quality Wallets  reserves the right to refuse a refund if the conditions above are not met.

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